We will provide all certificates of insurance upon binding coverage. In regards to ongoing certificates you may require throughout the year, our standard protocol is to issue all certificates within 12 hours of receiving the request. In most cases rush request are typically handled within a couple of hours.
Prior to the renewal of your account, your Producer or Account Manager will communicate with your to discuss your current portfolio and renewal information in order to market your account. Renewal marketing is an important way to control costs.
Our service team is comprised as Producer, Manager, Claims Manager and Office Manager. The Producer will always be involved in the account and communication process. The Account Manager will handle the day to day issues with polices, coverage, certificates, etc. The Claims Manager will take all initial claim reports. In addition the Claims Manager will follow – up to insure the claim is handled properly by the insurance carrier who is providing the coverage. The Officer Manager is at your disposal to handle any complicated coverage claim or theoretical issues relative to your insurance.
We have two claims analyst that will be in charge workers Compensation claims to help control and/close claims. Our claims management services will help improve your marketability and reduce the Experience Modification which will help reduce premiums.
We will periodically review your operations and evaluate your risks and exposures to help you determine if your coverage limits and or risk management practices are adequate. This is typically done 120 days prior to renewal and or in our renewal meeting.
Unlike other brokers, A. J. Longo and Associates has a defined business methodology in our approach to property programs. In order to effect meaningful improvements in your property program, each of the component costs of risk associated with the program must be examined. Your property program will most likely contain numerous frictional costs embedded in the transaction. By examining the component cost of the property transaction and addressing each one individually, a course of action can be set to achieve incremental improvements in each one of the identified components that taken in the aggregate, will amount to significant reductions in cost.
- Concurrent Marketing Strategies
- Detailed analysis of underwriting data.
- Direct access to critical markets.
- Engineering Expert Advice
- Quality submissions to underwriters.
- Senior-Level Project Teams
No matter how many land vehicles you operate, A. J. Longo and Associates can find the right automobile fleet insurance arrangements for you. We take the time to understand your business which allows us to provide the support required to manage your specific automobile fleet risks.
- Establishing and managing an effective claims handling procedure.
- Producing claims management reports tailored to your requirements.
- Risk Reduction Strategies
- Fleet Risk Management
- Design of an insurance program that meets your requirements.
- Legislative Developments and Changes
- Monitoring Solutions
- Driver Screening Procedures
- Driver Training
- Incentive Programs